Privacy Policy
At Indio Desert Escape, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you book or interact with our property.
1. Information We Collect:
- Personal Information: When you book with us, we may collect personal information such as your name, email address, phone number, payment details, and home address.
- Booking Information: We collect information related to your reservation, such as check-in and check-out dates, number of guests, and special requests.
- Automatically Collected Information: We may gather information about your device, browser type, IP address, and other technical details when you visit our website.
2. How We Use Your Information:
- To process and confirm your booking.
- To communicate with you regarding your reservation, including sending check-in/check-out instructions.
- To improve our services and enhance your experience at Indio Desert Escape.
- To send promotional offers, updates, or special deals (you can opt-out of these communications at any time).
- For internal record-keeping and legal purposes.
3. How We Protect Your Information:
- We implement appropriate security measures, such as encryption, to protect your personal information from unauthorized access, disclosure, or alteration.
- We do not sell, trade, or share your personal information with third parties, except as required by law or for booking-related services (e.g., payment processors).
4. Sharing of Information: We may share your personal information in the following cases:
- Third-Party Service Providers: We may share data with trusted third-party providers who assist us in operating our website, processing payments, or providing customer support.
- Legal Compliance: We may disclose your information if required by law or in response to legal requests.
5. Cookies and Tracking:
- Our website may use cookies to enhance your browsing experience and collect data about your usage patterns. You can disable cookies through your browser settings, though some features of our site may not function properly if cookies are disabled.
6. Your Rights:
- You have the right to request access to the personal information we hold about you, as well as to request corrections or deletions.
- You can opt-out of marketing communications by clicking the "unsubscribe" link in any promotional email or by contacting us directly.
7. Data Retention: We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including for legal or reporting obligations.
8. Children’s Privacy: Our services are not directed toward individuals under the age of 18. We do not knowingly collect or store personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it.
9. Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before submitting any personal data.
10. Changes to This Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed.
11. Contact Us: If you have any questions about this Privacy Policy or the handling of your personal information, please contact us at: support@indiodesertescape.com
